Shipping policy
We aim to dispatch all orders received within 2 working days. This is subject to stock availability and clearance of payment. The cost of a delivery is calculated by the shopping basket.
UK Destinations
For the smaller antiques and collectables we offer two delivery services (usually fulfilled by Royal Mail or a courier such as Parcelforce, DPD, UPS or DHL).
Standard UK Delivery - 2 to 5 working days lead time
Express UK Delivery - 1-2 working days lead time
Our Express delivery for UK orders has the parcel dispatched on the same day or at the latest within 24 hours of receiving your order. This excludes weekends or Bank Holidays when the parcel will leave on the next working day.The cut-off time is 1pm for this service. We will do everything possible to get your parcel delivered on time. However very occasionally couriers will encounter delays on route due to equipment breakdowns or weather conditions. Hence we are not in a position to guarantee a next day delivery.
For items of furniture and other larger and/or heavier items we will generally need to obtain a quote from a specialist carrier. Hence before making your purchase we advise you to contact us first. Items that attract an additional carriage fee for delivery are marked in the product summary.
International Destinations
Prices for international deliveries start from £ 14.99. The shipping charge is automatically calculated in your shopping basket.
For items of furniture and other larger and/or heavier items we will generally need to obtain a quote from a specialist carrier. Hence before making your purchase we advise you to contact us first. Items that attract an additional carriage fee for international delivery are marked in the product summary.
European and worldwide delivery can take up to 14 days from dispatch date but arrive generally much quicker. Depending on the measurements, size and weight of a consignment we will be using one of our reliable delivery partners such as Royal Mail, Parcelforce, DHL or UPS.
Customs and/or import duties can be levied once the package reaches its country of destination. These costs are not included in our pricing and are the responsibility of the recipient. Customs policies vary widely from country to country. You may want to contact your local customs office for further information.
Please note that we cannot refund any carriage charges related to 'refused delivery' orders that were subject to VAT and/or import duties. An administration fee of GBP 50-00 will also apply. Refunds will be processed within 30 days of receipt by us in case of refused overseas deliveries.